File Downloads

1where find purchased files

Three access methods

Method 1: In personal account

1. Log into your account on shookout.com
2. Click on your avatar in the top right corner
3. Select "My Purchases" from the dropdown menu
4. You will see a list of all purchased products
5. Click on product for to go to the download page

method 2: in email

1. Open the email address used during registration
2. Find email from noreply@v.com with those with sales over $1,000e. Use "Forgot password?" to reset ithe subject "Purchase #XXXXX"
3. In the email, click the button "Download files"
4. You will be taken to the product download page

Method 3: Direct link

After purchase you see the "Thank you for your purchase!" page with a direct link to the productct:

Save this link in bookmarks for quick access.

2Download process

Step 1: Product page

On the page uploads you will see:

• Informationn about product: name, version, date purchases
• List files: all available for downloads files
• Size files: size of each file in MB or GB
• Format: extension file (.zip, .rar, .pdf etc.)
• Button downloads: for each file separately
• Documentation: instructions and README files

Step 2: Choice files

Depending on product, you can see:

• Main file: main archive with product
• Documentation: PDF with instructions
• License file: text licenses
• Bonuses: additional materials
• Updates: latest version (if updates have been released)

Step 3: Download

1. Click the button "Download" next to the needed file
2. Browser will start downloading the file
3. File will be preserved in folder uploads (usually "Downloads" or "Downloads")
4. Wait for completion uploads

Download all as one archive

if available button "Download all":

• All files will be packed into one ZIP archive
• Will load one large file for up to several
• Convenient, if files many

3Formats files

Archives

Most products come in archives:

Documents

• .PDF — instructions, documentation
• .TXT — text files, README
• .MD — Markdown files with formatting
• .DOCX — Microsoft Word documents

Design and graphics

• .PSD — Adobe Photoshop
• .AI — Adobe Illustrator
• .SKETCH — Sketch App (macOS)
• .FIG — Figma files
• .XD — Adobe XD
• .SVG — vector images
• .PNG, .JPG — raster images

Code and development

• .HTML, .CSS, .JS — web-files
• .PHP — server-side scripts
• .PY — Python scripts
• .JAVA — Java files
• .CPP, .C — C/C++ source files
• .JSON, .XML — configuration files

3D and video

• .BLEND — Blender projects
• .MAX — 3ds Max
• .FBX, .OBJ — 3D models
• .MP4, .MOV — videofiles
• .AEP — After Effects projects

4Unpacking archives

Windows

ZIP archives (built-in support):

1. Right-click on the .zip file
2. Select "Extract all..."
3. Specify the destination folder
4. Click "Extract"

RAR, 7Z archives (needed 7-Zip or WinRAR):

1. Download 7-Zip (free) or WinRAR
2. Set the default program
3. Right-click on the archive → "7-Zip" → "Extract here"

macOS

ZIP archives (built-in support):

1. Double click on .zip file
2. Archive will unpack automatically to the same folder

RAR, 7Z archives (needed The Unarchiver):

1. Download The Unarchiver from App Store (free)
2. Set up the app
3. Double-click on archive — it will extract automatically

Linux

In terminal:

in GUI:

Right-click on the archive → "Extract Here" or "Extract to..."

5Re-download

Unlimited uploads

you can download product so times, how many needed:

• No limits by time — access is permanent
• No limits on quantity — download as many times as needed
• From different devices — computer, phone, tablet
• At any time — even in years after purchases

When can may be needed repeated upload

• File was accidentally deleted
• Hard drive failed
• Transition on new computer
• needed download on other device
• Released new version product with updates

how download again

1. Go to "My Purchases"
2. Find the product you need
3. Click "Download" again
4. File will download again

6Updates products

Automatic notifications

When the author releases a product update:

• You will receive an email notification
• In "My Purchases" a badge will appear "Updates"
• On the page product will be button "Download update"

how get update

1. Go to "My Purchases"
2. Find the product with the label "Updates"
3. Click on product
4. Click "Download latest version"

Types updates

• Major (v1.0 → v2.0): new features, changes interface
• Minor (v1.1 → v1.2): improvements, new capabilities
• Patches (v1.1.1 → v1.1.2): correction bugs

Term updates

• Standard: free updates 1 year from the moment of purchases
• Extended: some products — permanent updates
• after expiration: you can extend support or buy new version

Check terms on the product page before purchase.

7problems when upload

Error "File not found"

Reasons:

• link is outdated or broken
• Product was deleted auto (rarely)
• Technical problems on server

Solution:

1. Go to in "My Purchases" and download from there
2. Refresh the page and try again
3. if not worked — write to to support

Download interrupts

Reasons:

• Unstable internet-connection
• Large size file
• Restrictions browser

Solution:

• Use manager uploads (Internet Download Manager, Free Download Manager)
• Try a different browser (Chrome, Firefox, Edge)
• Download during off-peak hours (at night)
• Check internet stability

File downloads slowly

Reasons:

• Slow internet
• High server load
• Provider limits download speed

Solution:

• Try at a different time
• Close other apps using the internet
• Use a wired connection for up to Wi-Fi
• Contact your ISP

Archive is damaged

Reasons:

• Download interrupted and file wasn't completed
• Corruption during transfer
• Issue with hard drive

Solution:

1. Check downloaded file size — does it match what's listed on the site
2. Delete the damaged file
3. Download again
4. Try a different browser
5. if problem recurs — write to to support

Cannot extract archive

Reasons:

• No programs for extraction
• Archive is password protected
• Incorrect extension file

Solution:

• Set 7-Zip (Windows) or The Unarchiver (macOS)
• Check documentation — password may be specified there
• Make sure, that extension file correct (.zip, .rar, .7z)

8Security uploads

Verification files

after downloads check:

• Size file — does it match what is specified on site
• Extension — correct and the format (.zip, .rar etc.)
• Antivirus — scan file before opening
• Control amount — if provided (MD5, SHA256)

Antivirus check

Always scan downloaded files:

1. Right click on file
2. Select "Scan with antivirus"
3. Wait for completion scanning
4. if everything is clean — extract

Recommended antiviruses:

• Windows Defender (built-in in Windows 10/11)
• Kaspersky
• ESET NOD32
• Avast (free)

Secure storage

Organize downloaded files:

• Create folder "Purchases" or "shookout.com Downloads"
• for each product — a separate folder
• Save original archives — not delete after extraction
• Do reserve copies on external drive or cloud

9Mobile upload

Download on iOS (iPhone/iPad)

1. Open shookout.com in Safari
2. Go to "My Purchases"
3. Click "Download"
4. File will be preserved in app "Files" → "Downloads"
5. for extraction ZIP: open file in app "Files"

for RAR/7Z: install app iZip or WinZip from App Store.

Download on Android

1. Open shookout.com in Chrome or other browser
2. Go to "My Purchases"
3. Click "Download"
4. File will be saved in the "Download" or "Downloads"
5. Use file manager for access

for extraction: install RAR or ZArchiver from Google Play.

Mobile download restrictions

• Large files (>500 MB) may take long to download
• Some formats (PSD, AI) difficult open on mobile
• Restrictions storage on device

10Frequently asked questions

How many times can I download the product?

Unlimited times. File access is permanent.

Is there a term actions links on download?

No, links apply permanently. you can download product in any time.

Can I download product on several devices?

Yes, you can download on any number their devices. License linked to your account.

that do, if file not opens?

Make sure, that you installed program for this format. Check README file for requirements.

Can I download an older version of the product?

usually available only last version. if needed old — write to to the seller.

Files download but do not open. Why?

possible, file damaged when upload. Download again. Also check, that you have the required program installed.

Can I transfer files another person?

No, license linked to your account. Transfer violates terms use.

that do, if lost downloaded files?

Not problem! Go to "My Purchases" and download again. Access permanent.

how download files, if no internet?

Without internet download impossible. Plan upload in advance or download in mobile internet.

Is it safe to download files with shookout.com?

Yes, all files are verified for security. But we everything still recommend scan with antivirus after uploads.