Profile Setup
Complete guide for profile setup on Viva
Accessing profile settings
To start setting up your profile, log into your account and go to settings:
- Click on avatar in the top right corner
- In the dropdown menu, select "Settings"
- Or go directly via shookout.com/settings
Tip: Bookmarking the settings page in your browser will help you quickly access profile changes in the future!
Basic information
Username
Your username is a unique identifier on the platform:
- Requirements: from 3 to 24 characters
- Uniqueness: must be available on the platform
- Change: you can change times within 30 days
Warning: After changes name user old links on your profile rewill become work. Inform new name your subscribers and partners!
Display name
this name see other users:
- Can contain spaces and special characters
- up to 24 characters
- Not is not required to be unique
- Can be changed at any time
Email address
your main email for connection:
- Is used for login and recovery password
- Receiving notifications about purchases and sales
- when change required confirmation
- you can hide from public viewing
Biography (About yourself)
Brief description about yourself:
- Convenient visual editor for of checkout text and images
- you can attach files or images in drag & drop or choice file (up to 48 MB)
- is displayed in public in the profile seller
Tip: Brief, informative description increases buyer trust and improves sales! Tell about your experience, specialization and success.
Avatar and cover
Avatar download
Avatar — this is your visual representation on the shookout platform. It is displayed next to the name of user, in comments and product cards.
Size
Minimum 200×200 pixels, recommended 800×800
Format
JPG, PNG, WebP — maximum 1 MB
Cropping
Round form — image will be cropped
Quality
Use clear image or logo with good contrast and quality
Profile cover
Large banner in upper parts your profile:
- Size: recommended 1920×480 pixels
- Format: JPG, PNG, WebP up to 3 MB
- Contents: your work, logo, creative
Tip designer: Use minimalist cover images with readable text. Avoid overloadalreadypermanently details — cover must fillfill, and not distract.
Contact information
Methods connection
- for return connection — send message in momessenger Viva
Privacy: Be careful with publication personal contacts. Use built-in chat shookout for secure communinica!
Messenger and messages
Messenger shookout allows you to communicate with other users directly:
- All conversations preserved and available in section «Messenger» your profile
- you can attach images and files to messages
- Deleted files automatically disappear from content
Advantage: Convenient and secure method connection between authors and buyer.
File Downloads
you can publish your digital goods on platform shookout:
- Size file: is supported files up to 200 MB
- Total limit storage: 5 GB of storage per account
- Download: you can upload several files or add links
- versions: preserved versions files with with version recovery
- Statistics: available version history, views and downloads your files
- Analytics: see who rated and downloaded your materials
Important: Follow for up-to-date files and descriptions — this affects on rating product.
Editing content
you can edit your publications and manage content:
- Update description and correct errors
- Silent editing without notifications subscribers
- Ability to hide materials
- use tags and categories for improvements search
- Moderator actions displayed in history publications
Tip: Use tags and categories, to content was easier find.
Localization
Interface language
Select convenient language for work with by the platform:
- More 10 language available
- Automatic translation of products and categories
- Can be changed at any time
Currency
Currency on platform:
- USD
Important: Seller payouts are made in USD.
Additional settings
Theme
Select visual style platform:
- Light — classic white background
- Dark — comfortable viewing
- Automatic — reswitching by time time of day
Verification seller
Seller identity confirmation builds buyer trust and opens additional opportunities for business.
Advantages verification
- Checkbox confirmation in in the profile seller
- Priority display in results search
- Increased limits on transactions and withdrawal funds
- Access to advanced platform features for sellers
- Notifypublic trust on the part of buyers and partners
How pass verification
More: Verification seller
Frequently asked questions
Once in 30 days. this restriction prevents abuse and saves reputation account.
No, each account must have unique email address.
Contact support via chat and preleave documents for confirmation identity.
will be set avatar by default with first letter your name on colored background.
Personalize your profile!
Fully configured profile does your page noticeable and creates trust. Go to in settings and create your professional image on shookout.
Go to settings